Privacy Policy

Dear visitor,

Thank you for choosing nQode! We value your visit to our website and appreciate your interest in our company, products, and web pages. Safeguarding your privacy while using our website is of utmost importance to us.

To ensure transparency and to help you understand our data practices, we have formulated this policy outlining the information we collect, how we use it, and the choices you have concerning your data. Please take a moment to familiarize yourself with the following details:

Who we are

This website is operated by nQode, located at Dusana Vasiljeva 14, Novi Sad, Serbia. We are a registered company in Serbia with identification number 21711004 and Company TAX ID 112637243. You can contact us via email at contact@nqode.io, and we welcome any questions or comments you may have about this policy.

Information Processing

At nQode, we process personal information from individuals who have given consent for their data to be processed for a clearly stated purpose in compliance with the law. The collected data is processed proportionately to the defined purpose, ensuring that individuals’ identities are not ascertainable after the purpose of processing has been fulfilled. We collect personal information from our customers and relevant data about companies when applicable. The collection of information is in accordance with The Data Protection Act 1998 (c 29), and it includes preventing misuse in advertising and generating demographic reports for internal purposes.

We may share the information with nQode employees, individuals with whom a member communicates for proper communication, and authorized state institutions with legal or arbitration rights to access such information.

Methods of Information Collection

There are two primary ways we collect information:

1. Information provided by you: When you contact us through contact forms, email, or any other means, we collect personal data like your name, email address, phone number, profile photo, location, IP address, comments, and any other information you provide. This information is used solely for the purpose of responding to your inquiries or establishing contact. Once your inquiry is processed, we can delete your data upon request, provided no legal retention periods prohibit deletion.

2. Technical information: When you visit our website, our servers automatically record general information (“log data”) sent by your browser, including your Internet Protocol address, searches, browser type and settings, date and time of your request, cookie data, and device data. We may use cookies or similar technologies to gather log data. The collected device information helps us understand device-related issues and improve user experience. You can control cookie settings on your browser.

Our Commitment to Your Privacy

We only collect the information you voluntarily provide to us. For instance, we won’t know your email address unless you share it with us, and we will use it only for internal purposes and won’t disclose it to third parties without your consent. We do not sell or share our visitors’ details with others. If you choose to receive correspondence from us and later change your mind, you can easily opt-out by unsubscribing from our emails.

Data Retention

We retain your information only as long as necessary to fulfill the stated purposes and comply with legal obligations. Once data is no longer needed, we will either delete it from our systems or anonymize it to prevent identification.

Your Options

As an EEA user, you have several options concerning your information:

1. Access: You can request the information we hold about you, and we’ll respond within 30 days.

2. Correction or Deletion: If your information is inaccurate or you want it removed, we’ll take appropriate action.

3. Objection: You can object to us processing your information, including opting out of marketing emails.

4. Data Portability: With your consent, we can send your information to another organization.

5. Complaint: If you believe we haven’t complied with data protection laws, you can lodge a complaint with the Data Protection Commission or your local supervisory authority.

Recalling Consent

You have the right to withdraw your consent at any time. If you do so, nQode is obliged to permanently delete all your information within 30 days of receiving the withdrawal request.

Before collecting your information, nQode will inform you of the following:

1. Legal responsibility: nQode is the entity responsible for gathering information, and you can reach us at contact@nqode.io.

2. Purpose: Information is collected to ensure the website’s functionality, member safety, and electronic trading services in compliance with the law.

3. Voluntary nature: Providing information is voluntary, and you are not obligated to submit any kind of information.

4. Withdrawal: You can withdraw your consent at any time without explanation, which will terminate your membership and cease further data gathering related to you.

Future Changes

If our information practices change in the future, we will update the policy on our website to notify you of these changes and provide an option to opt-out of new data uses. We recommend checking back periodically if you are concerned about how your information is used.

If you believe that nQode is not following this Privacy Policy, please contact us through the details provided on our Contact Us page.

Thank you for your trust in nQode, and we are here to address any inquiries or concerns you may have about your privacy.